EventMind helps you 'get the pulse' of your event by capturing how attendees feel and interact with it, —as it is happening!.
See which moments resonate, which ones disappoint, and what they want more of.
They're not just attending an event; they're living an experience.
Both popular approaches to capturing attendee sentiment are fundamentally broken
Traditional post-event surveys sound logical—until you see the dismal results. Most event organizers are making critical decisions based on feedback from less than 10% of attendees. Here's why surveys fail.
The day after your event ends, attendees are swamped: catching up on work emails, travel recovery, back-to-back meetings. Your survey email gets buried under 50 others. Industry benchmarks show 5-15% response rates—meaning 85-95% of your attendees never share their experience.
Even if attendees want to give feedback, they may never see your survey. Post-event emails compete with spam filters, crowded inboxes, and notification fatigue. If they didn't save the link immediately, it's lost forever.
Surveys arrive 2-4 weeks after your event—long past when feedback could have helped. Memory fades, details blur. Attendees give vague responses ("It was good") instead of specific, actionable insights. You can't adjust sessions mid-event because you don't have the data yet.
The few who do respond are often the extremes: raving fans or vocal critics. The silent majority—those with moderate, nuanced feedback—stay silent. Plus, multi-question surveys with rating scales yield generic data that doesn't tell you what to improve or how.
Written surveys can't capture tone, emotion, or context. You miss the "why" behind the ratings. A 3-star rating on "speaker quality" could mean anything—confusing content, poor delivery, or just a topic mismatch. Without depth, you're guessing at solutions.
Relying on #eventhashtag or social media posts to understand attendee experience is like trying to watch your event through a dirty, cracked window—you get a distorted, incomplete view at best.
Your carefully chosen #TechConf2025 hashtag gets mixed with unrelated posts, spam, and competing events. Algorithms bury genuine attendee feedback under cat videos and trending memes. You can't control what reaches your view—the platform does.
What does a "like" mean? Did the attendee love the speaker's insight, or just the meme someone posted during a break? Generic reactions don't answer critical questions: Which concepts confused people? What sparked breakthrough moments? What needs improvement?
Valuable feedback vanishes into the social feed void. You can't export structured data, analyze sentiment trends over time, or prove ROI to sponsors. Limited APIs and walled gardens lock your insights away—you're just renting space on someone else's platform.
A tweet saying "Great session!" is useless. Which session? Which moment? Which speaker? Social posts aren't timestamped to exact session moments, so you can't pinpoint what worked and what didn't. It's feedback without the ability to act on it.
Purpose-built for professional events, not adapted from social media
See how attendees feel about your event in real-time, exactly when it matters. EventMind captures which moments they find brilliant, confusing, actionable, or questionable—timestamped to the second. Know what's resonating during and after your event, not weeks later from vague surveys.
What competitors can't do: Capture reactions to the exact second during sessions. While Cvent/Whova wait for post-event surveys (15% response), we get 70%+ engagement in real-time.
Watch real-time heatmaps show exactly what attendees loved and hated moment-by-moment. See which topics resonated, which confused them, and what they want more of—then export detailed reports to prove ROI.
Beyond text surveys: Capture 15-60 second voice/video reactions that Cvent & Whova can't. Hear the emotion, see the excitement, understand the "why" behind the sentiment.
Bridge the gap between speakers and attendees. Office hours scheduling, Q&A threads, and ongoing dialogue continue long after sessions end.
See how we stack up against the industry giants
| Feature | EventMind | Cvent | Whova |
|---|---|---|---|
| Real-time sentiment capture | ✓ Second-by-second | ◐ Post-session only | ✗ Surveys only |
| Timestamped reactions | ✓ Exact moment | ✗ Not available | ✗ Not available |
| Engagement rate | ✓ 70%+ in-session | ◐ 15-20% surveys | ◐ 10-15% surveys |
| Audio/video feedback | ✓ 15-60 second clips | ✗ Text only | ✗ Text only |
| Sentiment heatmaps | ✓ Live & detailed | ◐ Basic analytics | ◐ Session summary |
| Offline functionality | ✓ Full offline mode | ◐ Limited | ◐ Limited |
| Smart replay navigation | ✓ Jump to moments | ✗ Not available | ✗ Not available |
| Price point | ✓ SMB-friendly | ✗ Enterprise pricing | ◐ Mid-market |
EventMind works alongside your existing event platform
Add our sentiment intelligence layer to Cvent, Whova, or any event management system
Be among the first to transform your events with real-time engagement insights
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